Responsible Gambling

Keep play recreational

Treat gambling as entertainment, not as a way to earn income. Do not chase money you have lost. Decide your limits before playing and take regular breaks.

Gambling should not interfere with work, relationships or everyday responsibilities. Never stake money you cannot afford to lose. If play stops being enjoyable or becomes difficult to control, step away and use the available account tools.

Check your habits honestly

Ask yourself these questions.

• Is gambling affecting your work?
• Has it caused arguments with family or friends?
• Do you keep returning to recover losses?
• Have you borrowed money so you could gamble?
• Do you think of gambling as a source of income?
• Is it hard to limit how much or how often you play?

If most of your answers are yes, take action to keep gambling from having a negative effect on your life.

Set limits or take time away

You can activate gambling limits in your profile. A 7-day cooling-off option is also available when you need a shorter break.

For a stronger restriction, choose self-exclusion in your account settings or ask customer care to arrange it. Customer care can assist with the process. Self-exclusion prevents you from logging in. No promotional material will be sent to you while the restriction remains active. It cannot be lifted before the chosen period ends, and the period cannot be shortened or otherwise changed once it has been set.

Request any cashout before starting self-exclusion. You cannot request a withdrawal afterwards. If you want the restriction to continue, customer care can extend it by one or more additional periods when you ask.

Do not try to bypass self-exclusion by opening another account, using an existing account or finding another route into Mr Bet. We will help you use the restriction, but it is intended to support your own management of gambling. Consider asking every other operator where you have an account to exclude you as well.

Protect minors from gambling

Anyone under 18 cannot play. If the legal gambling age where a person is located is higher, that higher age applies. Accounts used by minors are closed, and winnings are retained or recovered as the Terms require.

If you share devices with children, protect computers, phones and tablets with passwords. Do not leave a device unattended while your account is open. Keep account information and payment cards out of reach, and do not save passwords where a child can use them. Filtering software can also help prevent access to gambling content.

Where else to seek help

These organizations support people experiencing gambling problems.

• Gamblers Anonymous
• Gambling Therapy
• GamCare